Pets & Friends

Pets & Friends is the multichannel retail arm of Kennelpak, taking pride in being the ultimate destination for pet parents

We have 19 stores, 15 grooming salons and a website which delivers nationally.

Pets & Friends is the one-stop shop for pet parents with a full-service offering including 1 hour Click & Collect, our Repeat & Save subscription service which offers discounts on every order, plus a host of free in-store services to help create a community of healthy, happy pets and responsible pet parents.

Pets & Friends is more than just a pet store, because all our pet experts know that every dog, cat, rabbit, or fish is more than just a pet.

Since 1983, our Pets & Friends mission is to be the Number 1 choice for pet parents, providing all they need in one place, offering expert advice and support, giving them ultimate peace of mind.

Our commitment to the wellbeing of pets extends beyond the checkout counter too, with a range of free services available both in-store and online, including weight and health checks, personalised pet nutrition plans, harness fitting and a free Tiny Paws puppy and kitten club. We believe in creating long-lasting relationships with our customers, providing support and guidance every step of the way.

Our Pets Parlour Spa & Grooming salons are best in class.

With industry leading equipment, we offer pampering not just to dogs, but to cats and small pets too. Our groomers are some of the best in the business, with graduates from our very own Grooming Academy working within our Pets Parlour salons.

Meet some of our Pets & Friends team


Grooming Stylist


Store Manager


Retail Operations Manager


Mobile Pet Groomer